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#11 How To Create Work Requests Using the Mobile Maintenance App

This how-to guide explains how maintenance teams can quickly create maintenance work requests using the Propel Apps Mobile Maintenance App integrated with Oracle Maintenance Cloud. Technicians and operators can report equipment issues directly from the field using a structured and mobile-friendly interface.

By enabling mobile work request creation, organizations can eliminate manual reporting methods such as emails, phone calls, or paper notes. Technicians can capture asset details, describe the issue, attach photos or documents, and include risk information — all from the job site. This ensures accurate and complete reporting of maintenance needs without delays.

Maintenance planners and supervisors gain real-time visibility into reported issues, enabling faster evaluation, prioritization, and planning of maintenance activities. Once submitted, the request information synchronizes with Oracle and is stored within Work Order Additional Information or Descriptive Flexfields (DFF), ensuring full traceability and integration with maintenance workflows.

This mobile-driven approach improves issue reporting accuracy, communication between field teams and planners, and responsiveness to maintenance needs, helping organizations reduce downtime and improve asset reliability.

Download the guide to learn how to create and manage maintenance work requests using the mobile maintenance app integrated with Oracle Maintenance Cloud.

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