Real-time visibility across a supply chain eco-system has been a top priority of industry leaders across the globe. While this is a relatable issue across every organization in a supply chain network, it’s prudent to check and track where your shipments are, in what condition, and when they are going to be delivered.
If you are losing all these critical aspects, then you are missing out on the transformative power of real-time supply chain visibility – a capability that is inherently critical in supply chain logistics. So, how do you track and ensure your shipments are in pristine condition? That’s where the power of your ‘shipping proof of delivery’ comes into picture, where the ShipProof feature of the Propel Apps’ mobile supply chain solution stands out.
In this blog, we will discuss about the negative impact of limited visibility, how ShipProof stands out in overcoming the challenges, a short case study about appreciating the value of the ShipProof feature, and clear benefits of this feature for a transparent and an exhilarating logistic experience.
The Negative Impact of Limited Visibility
When you fail to get a unified, comprehensive view of your shipments, devoid of any shipping proof of delivery, you suffer from the following setbacks:
Lag in responses related to exceptions or delays: Due to limited visibility, your responses get delayed – you can’t react quickly, since you fail to know what is happening.
Difficult to track shipment conditions: With lack of visibility, your shipment damage gets ignored and even if you want to act, it becomes too late.
Difficulty holding any staff responsible: With significant gaps in documentation, it becomes difficult to assign responsibility or even hold any staff accountable.
Less chances to initiate proactive communication: With a lack of proactive communication, customers and partners do not know what is happening, leaving them in the dark.
According to a recent McKinsey study, companies with real-time visibility platforms reduced delivery exceptions by 50% and enhanced customer satisfaction scores by 20%.
How ShipProof Ensures Real-Time Visibility with Shipping Proof of Delivery
With ShipProof, you enjoy 100% real-time supply chain visibility that offers:
Granular tracking: Track shipments, right from order to delivery that include photos at every touch point of your supply chain workflow – the right shipping proof of delivery that every company lacks in action.
Automated alerts: When ShipProof notices any exceptions in the form of damages, shortages, or delays, it triggers immediate notifications and documentation, alerting them to take the right decisions.
Easy ERP integration: One of the value-added functionalities of ShipProof is it easily integrates with any ERP system (SAP S4 HANA, Oracle SCM Cloud, or even Oracle EBS), eliminating the need to maintain the data across multiple devices or systems, eliminating data silos.
Mobile-first design: With an intuitive interface, your staff can easily capture and upload shipping proof of delivery even across challenging, high-turnover environments.
A Typical Case Study
A leading e-commerce company dealing with high-value computer consumable products has faced several logistic challenges with scattered documentation and manual procedures, leading to poor visibility of its shipments across the supply chain lifecycle. After evaluating several solutions in the market, the customer shortlisted the ShipProof feature within the mobile supply chain management solution.
The customer leveraged several value-added features of ShipProof including real-time photo documentation and automated alerts to track its computer consumable products. Subsequently, the customer enjoying the following benefits:
Exceptions were tracked immediately, enabling quick response
Substantial reduction of customer complaints regarding damaged or missing items by over 70%
Improved on-time delivery rates and customer loyalty by over 60%
Why ShipProof is the Preferred Choice among the customers?
Though ShipProof packs with several value-added features, however its uniqueness lies in the following features to provide fool-proof shipping proof of delivery, ensuring real-time visibility:
Event-level documentation: This functionality not only helps you track where your shipment is – but also provides proof of shipment with photos and signatures.
Contactless digital PoD: With this functionality, you can enjoy quick, safe, and transparent deliveries.
How do you Benefit?
With real-time visibility, you can:
Optimize routes, carriers, and procedures, enabling real-time data-driven decision making.
Foster proactive communication by ensuring your customers and partners know the real state of their shipments, enforcing high-level trust and confidence.
Avoid trivial issues from snowballing into costly problems, thereby drastically improving the resolution time.
To learn how ShipProof can brighten every step of your supply chain operations, foster high-level visibility and accountability, and ensure good customer satisfaction, schedule a free demo with us.
