Mobile Supply Chain

15 Best Practices for Picking, Packing and Shipping

Published on 
January 2, 2025
 • 
0
 min read
Uma Mahesh

Introduction

In today’s competitive e-commerce world, the efficiency of picking, packing and shipping determines operational success and customer satisfaction. With online shopping growing rapidly, optimizing these logistics functions is key to fast delivery and improved service quality.

Businesses can enhance efficiency by using Warehouse Management Systems (WMS) to manage tasks and track performance in real time. Integrating mobile technology and barcode scanning reduces errors and keeps inventory systems updated. The “warehouse in a warehouse” concept helps ensure orders are Shipped Complete per Customer Order while maintaining inventory visibility.

By adopting automation, mobile tools, and voice-picking technology, companies can increase productivity, achieve on-time shipments, and deliver Secure Shipping experiences to their customers.

The Synergy Between Picking, Packing and Shipping

Picking, packing and shipping are the backbone of warehouse operations, especially in e-commerce.

  • Picking involves selecting items from inventory based on customer orders.
  • Packing ensures products are securely prepared for shipment.
  • Shipping organizes these packed orders for timely delivery.

Any disruption in this chain can cause delays and customer dissatisfaction. A well-managed process ensures on-time shipments, reduces costs, and maintains customer trust.

Modern warehouses now rely on automation and real-time data to streamline these processes. Let’s explore the 15 best practices to improve your picking, packing and shipping performance.

15 Best Practices for Picking, Packing and Shipping

1. Optimize Warehouse Design Through Slotting

Place fast-moving items closer to the shipping area to cut travel time. Use data analysis and machine learning to adjust storage locations and minimize picker movement.

2. Minimize Travel Distance

Avoid unnecessary trips by maintaining accurate bin data and triggering cycle counts when discrepancies appear.

3. Conduct A/B Testing on Picking Strategies

Experiment with different picking methods and analyze performance. Adapt based on order types, product mix, and seasonal trends.

4. Utilize WMS for Task Management

Replace manual tracking with WMS to manage inventory using FIFO or LIFO, update bins, and handle cancellations in real time.

5. Enhance User Experience in Picking

Simplify the interface. Display only essential details—delivery numbers, quantities, and item information—to reduce confusion and errors.

6. Establish and Monitor KPIs

Track key metrics such as:

  • Deliver on Time in Full (DOTIF)
  • Picking productivity
  • Cycle time
  • Error rate
  • Claims cost

Monitoring these helps ensure Shipped Complete per Customer Order performance.

7. Incorporate Gamification

Encourage productivity by rewarding top-performing employees. Gamification boosts morale and efficiency.

8. Leverage Voice Picking Technology

Use voice-guided systems to increase speed and accuracy. Integration with WMS makes training easier and reduces manual errors.

9. Implement Real-Time Operations with Mobile Scanning

Use mobile barcode scanners to ensure instant data updates. Real-time operations maintain accuracy even during connectivity issues.

10. Create a Dedicated E-Commerce Fulfillment Area

Build a “warehouse within a warehouse” for e-commerce. It ensures faster processing and on-time shipments while staying connected to main inventory systems.

11. Utilize Replenishment Strategies

Move inventory based on demand forecasts and historical data. This keeps picking zones stocked without unnecessary restocking delays.

12. Reduce Handling Touchpoints

Match picking, packing, and storage units to cut down on product handling. This speeds up fulfillment and reduces damage risk.

13. Adopt Automation in Shipping Processes

Automate shipping documentation using mobile devices and cloud storage. This ensures Secure Shipping and helps avoid chargebacks.

14. Explore Robotic Solutions

Evaluate robotics for picking and moving items. Robots can increase throughput, reduce human errors, and optimize labor use.

15. Implement a Flexible Locator Selection Strategy

Use FIFO for older stock and LIFO for new items. Offer both large and small bins to manage orders of different sizes efficiently.

Powering Efficiency with Mobile Solutions

Adopting mobile tools like mobile inventory management and electronic bill of lading (eBoL) can transform logistics operations.

Propel Apps offers mobile supply chain management solutions that simplify and automate logistics for Oracle SCM Cloud, Oracle EBS, Oracle WMS, and SAP S/4 HANA. These enterprise mobility solutions are designed with user-centric interfaces and cutting-edge technology to drive digital transformation.

Looking to streamline your warehouse operations? Schedule a free demo with Propel Apps today and experience efficient picking, packing and shipping in action.

Final Thoughts

Efficient picking, packing and shipping are crucial for e-commerce success. Using best practices like warehouse slotting, WMS integration, and automation ensures accuracy and speed.

Real-time data and mobile technologies reduce errors, improve Secure Shipping, and guarantee on-time shipments. Maintaining seamless coordination across these processes helps control costs and enhances customer satisfaction.

By leveraging innovations such as voice picking and robotic automation, businesses can stay competitive, deliver orders Shipped Complete per Customer Order, and meet rising consumer expectations with confidence.

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