SaaS ERP vendors often promise ease and low costs, but the total cost of ownership paints a different story. CFOs are frequently surprised by the full financial impact of SaaS ERP, from mounting annual fees to the need for costly workarounds and third-party add-ons to compensate for missing functionality.
While SaaS ERP often touts lower up-front pricing, annual subscription costs accumulate rapidly. Add in the hidden costs—expensive implementations, custom integrations, the loss of tailored business logic, and higher risk of budget overruns—and the “savings” disappear. The true ERP total cost of ownership for SaaS ERP solutions can outpace initial expectations, catching many organizations off guard.