Mobile Supply Chain

KPI# 4-Documentation in Supply Chain Management: A Comprehensive Guide

Published on 
July 16, 2025
 • 
0
 min read
Raj Pedisetty
CEO

Introduction

Uncover how documentation plays a pivotal role in supply chain operations! From understanding the essential types of supply chain documents to implementing effective strategies for ensuring precision, this blog offers a detailed roadmap for harnessing the power of correct documentation in supply chain management, optimizing the overall organizational efficiency.  Dive into the nuances of each point and equip yourself with insights to navigate the complexities of modern supply chain management successfully.

The Vital Role of Correct Documentation in Supply Chain Management

Correct documentation in supply chain management is more than just paperwork; it's the lifeline of accurate, efficient, and compliant operations. It encompasses all forms of documentation, from shipping labels, Certificate of Analysis (COA), and packing lists to bills of lading (eBOL/BOL) and customs forms. The accuracy of documentation in supply chain management is paramount for several reasons:

  • Regulatory Compliance: Ensuring accuracy in supply chain management is essential for compliance with international trade laws and regulations.
  • Operational Efficiency: Accurate documentation in supply chain management streamlines operations, reducing delays caused by errors and discrepancies.
  • Customer Satisfaction: Right documentation contributes to on-time deliveries and accurate order fulfillment, directly impacting customer satisfaction.

The "Correct Documentation" KPI in supply chain management measures the accuracy of documentation associated with shipments, orders, and related processes. This KPI plays a vital role in ensuring high-level supply chain traceability in your operations. To calculate this KPI, compare the number of shipments or transactions with correct documentation to the total number within a specific timeframe.

Formula:

Correct Documentation = (Number of Shipments with Correct Documentation / Total Number of Shipments) * 100

Example:

If a company processes 800 shipments a month and 720 have all required documentation in supply chain management filled out accurately:
Correct Documentation = (720/800) * 100 = 90%
A 90% KPI means 90% of shipments had accurate and complete documentation in supply chain management.

Types of Supply Chain Documents

Types of Supply Chain Documents
  • Purchase Order (PO): Issued by a buyer to a seller, indicating type, quantity, and price.
  • Invoice: Provided by a seller, detailing products/services and amounts due.
  • Bill of Lading (BOL): Details shipped goods; serves as cargo receipt.
  • Shipping Manifest: Lists all goods loaded in a shipment with details such as weight and destination.
  • Packing List: Accompanies a shipment; details items included in packages.
  • Customs Declaration: Required for international shipments in documentation in supply chain management, declaring contents and value for customs.
  • Certificate of Origin: Certifies the country of goods' production.
  • Delivery Note: Details what is delivered to a customer.
  • Quality Control Reports: Detail results of quality inspections or tests. Certificate of analysis is critical for chemical materials.
  • Return Authorization (RMA): Authorizes goods returns; may require special approval.
  • Load Report: Summarizes the number of boxes or cartons shipped.

These examples highlight the diverse documentation in supply chain management. The specific documents required depend on industry and the nature of the supply chain.

5 Key Strategies for Ensuring Correct Documentation in Supply Chain Management

Strategies for Ensuring Correct Documentation

Leveraging Technology for Accuracy and Efficiency

  • Document Management Systems: Implement systems integrating with SAP S/4 HANA or Oracle Fusion Cloud to ensure all documentation in supply chain management is stored, retrieved, and processed digitally.
  • Automated Data Entry: Use ERP-integrated tools for populating documentation in supply chain management, reducing manual errors.
  • Barcode and RF Scanning: Propel Apps’ mobile supply chain solution aligns documentation in supply chain management with the physical movement of goods.

Training and Process Standardization

  • Staff Training: Regularly update staff on documentation procedures and compliance in supply chain management.
  • Standard Operating Procedures: Standardize documentation processes to minimize errors.

Collaborative and Integrated Supply Chain Management

  • Supplier/Partner Collaboration: Ensure all partners understand and adhere to documentation requirements in supply chain management.
  • End-to-End Visibility: Systems like SAP S/4 HANA provide continuous tracking of documentation in supply chain management across procurement to delivery.

Continuous Improvement and Compliance Monitoring

  • Audits and Compliance Checks: Regularly review documentation in supply chain management for gaps or improvement opportunities.
  • Feedback Mechanisms: Encourage staff and partners to contribute to refining documentation in supply chain management processes.

Providing All Documents Through a Customer Portal

Even with sophisticated ERP systems, errors can creep up in supply chain documentation. Propel Apps’ Customer Portal delivers all documents digitally upon confirmation of pick, pack, and ship in its mobile supply chain application, ensuring that documentation in supply chain management remains accessible and accurate.

To learn how Propel Apps’ mobile supply chain management can optimize your supply chain processes, while ensuring fool-proof documentation at every stage of your supply chain lifecycle, schedule a free demo with us.

Final Thoughts

Correct documentation in supply chain management is a cornerstone of efficient and compliant supply chain operations. By harnessing technology, prioritizing training, fostering collaboration, and committing to continuous improvement, businesses can ensure the accuracy and integrity of their documentation in supply chain management processes. In today’s global trade landscape, excellence in documentation in supply chain management is a strategic asset driving operational efficiency, customer satisfaction, and business success.

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